Do you have questions?

FAQ's
Frequently asked questions & answers
Who is the International Online Congress for?
For all medical practitioners from the human, dental or veterinary field who work with the BICOM bioresonance method.
How do I get access?
Where can I watch the online congress videos?
In the login area, after you have chosen an access. As of 28.09. you will find the corresponding areas for human and veterinary medicine in the upper navigation bar. Depending on which package you have chosen when purchasing.
How long can I watch the online congress videos?
The online congress videos are available via your login from 28.09. to 14.11.2022.
Can I also watch the videos in German?
I don't have PayPal, are there other payment options?
Are there any requirements or are the lectures translated?
The only requirement is that you are also a BICOM therapist. We provide the lectures in both German and English. You can change the language at any time on the corresponding page.
My PayPal payment was cancelled, what can I do?
I have registered and can also log in, but I don't see any videos?
As soon as you log in on 28.09. you will see additional menu items in the navigation. There you will find, among other things, the congress videos.
By phone
You can reach us by phone during our opening hours:
- Monday (08.00 to 17.00 CEST)
- Tuesday (08.00 to 17.00 CEST)
- Wednesday (08.00 to 17.00 CEST)
- Thursday (08.00 to 17.00 CEST)
- Friday (08.00 to 12.30 CEST)
Via contact form
You can also reach us at the weekend via the contact form.
Your enquiry will land directly with us.